Functional Area: Sales & Service Eng
Location: Delhi and Ludihana.
Year of Experience: 1-3
Education Qualification: BE/B Tech in Electronics Engineering/ BSC/ Diploma in Electronics
Any specialized/additional Skills required:
1. Experience in Optical Emission Spectrometer or related to the Scientific Product
2. Should Identifying business opportunities, product positioning, product demo, lead generation
3. Responsible for achieving sales targets / business results in a particular region.
4. Good sales skills: Communication, Presentation, Negotiation, Project / Account mapping.
5. Technical skills: Able to understand the technology, Quick learner, Able to demonstrate product strengths/ differentiation.
6. Perform on-site installation, validation and commissioning of instruments
7. Perform hands-on on-site troubleshooting, service and repairs
8. Provide high level technical support to external customers at their location
9. Provide on-site training to the customers
10. Interface with cross functional work teams such as field applications, customer support/services, product management, manufacturing and marketing/sales
11. Develop Service technical documentation
12. Create and maintain service information in the company enterprise database
13. Timely and professionally handle field service calls and issues arising from the field service visits, triage with field applications scientists as appropriate
14. Timely complete and submit all required paperwork
15. Communicate with the customer to ensure satisfaction and implement any necessary corrective actions
16. Misc. other duties commensurate with the capabilities of a Field Service Engineer
17. Timely report to the superiors
18. Increase service revenue through AMC/ Spares etc. and support the sales team through New Enquiry
19. To give successful demonstrations on-site to prospective clients.
|Experience||2 - 4 Years|
|Salary||2 Lac To 3 Lac 25 Thousand P.A.|
|Industry||Health Care / Pharmaceuticals / Medical|
|Qualification||Professional Degree, Other Bachelor Degree|
|Key Skills||Instrument Sales Medical representative Instrument Service Engineer Service technical documentation|
|Contact Person||Jayati Sonejee|
|Address||Reg Office: Fort, Mumbai|