Job openings for Real Estate Manager in Thane

Client Management: Ensure that all needs of clients are successfully met and managed
after booking.
● After-Sales Service: Provide continuous support to existing clients and ensure they are
fully satisfied with the services offered.
● Client Feedback: Actively seek honest and constructive feedback from clients to
improve services and resolve any concerns.
● Booking to Payment Collection to Possession: Provide end-to-end service to clients,
from order placement to payment collection, ensuring satisfaction at every stage.
● Query Resolution: Address and resolve all client queries promptly, ensuring a smooth
and positive experience.
● Product & Service Guidance: Offer insights and assistance to clients regarding our
products or services, ensuring they are well-informed.
● Complaint Handling: Act as the main point of contact for client complaints and escalate
issues to the relevant department or personnel for resolution.
● Proactive Communication: Understand client needs, proactively address issues, and
ensure a high level of customer satisfaction at all times.
● Documentation: Maintaining and filing documentation as per the process of the
company including receipts, demand letters, interest letters, etc if and when needed.
● Coordination: Coordination with different departments and entities such as banks to
ensure the client journey is seamless.